QuietMind Last updated: 9 March 2026
QuietMind (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, protect, and communicate with you when you use our website, services, self check-in tools, and online consultations.
By using QuietMind, you consent to the practices described in this policy.
We may collect the following types of information:
Personal Information
Health and Consultation Information
Technical Information
Your information is used to:
We do not sell or rent your personal data to third parties.
By submitting your contact details through any QuietMind form – including the booking form, self check-in, enquiry form, or resource download – you consent to receiving:
You may opt out of non-essential communications at any time by:
Opting out of marketing communications will not affect your ability to receive transactional messages related to confirmed appointments.
QuietMind uses WhatsApp and email as primary communication channels for appointment confirmations, intake forms, clinical updates, and service information. By providing your email id and phone number, you consent to receiving WhatsApp messages and emails from QuietMind. We use WhatsApp Business API in compliance with Meta’s policies. You may opt out of WhatsApp messages at any time by notifying us at contact@quietmind.in.
All psychiatric consultations and clinical data are strictly confidential.
Medical information shared with QuietMind is:
Self check-in responses are treated as sensitive health-adjacent information. They are stored securely, not linked to identifiable data without your active submission, and not used for purposes other than assessing fit for QuietMind services.
QuietMind processes your personal data on the following bases under applicable Indian law, including the Digital Personal Data Protection Act, 2023:
For sensitive health data, we rely on explicit consent provided at the point of data collection.
We retain your personal data for as long as necessary to:
Clinical consultation records are retained for a minimum of 7 years in accordance with standard medical record-keeping requirements. Non-clinical data (such as self check-in responses from users who did not book) is retained for a maximum of 24 months unless you request earlier deletion.
We apply reasonable technical and organisational safeguards including:
No online system can guarantee absolute security. We will notify affected users promptly in the event of a data breach that poses material risk.
QuietMind uses third-party tools for appointment scheduling, payment processing, analytics, and communication. These include but are not limited to Razorpay (payments), Google Analytics (analytics), and WhatsApp Business API (communications). Each operates under its own privacy policy. QuietMind is not responsible for third-party data handling practices beyond the instructions we provide.
Under applicable law, you have the right to:
To exercise any of these rights, contact us at: contact@quietmind.in
We will respond within 30 days of receiving a valid request.
We may disclose information if required to do so by law, court order, or regulatory authority. In such cases, we will notify you unless prohibited by law.
QuietMind reserves the right to update this Privacy Policy at any time. Material changes will be communicated via email or a notice on the website. Continued use of the website or services after such notice constitutes acceptance of the revised policy.
For privacy-related concerns, data requests, or opt-out requests: Email: contact@quietmind.in Address: B-252, Sushant Lok Phase I, Sector 27, Gurugram, Haryana 122002
