QuietMind Last updated: 9 March 2026
These Terms of Use (“Terms”) govern your access to and use of the QuietMind website, self-assessment tools, and psychiatric consultation services (“Services”) operated by QuietMind (“we”, “our”, “us”).
By accessing or using any part of QuietMind, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our Services.
QuietMind provides:
QuietMind operates in accordance with the Telemedicine Practice Guidelines 2020 issued by the Board of Governors of the Medical Council of India and the Ministry of Health and Family Welfare, Government of India.
QuietMind does not provide emergency psychiatric care, crisis intervention, or inpatient mental health services. If you are in immediate distress, please contact emergency services or a crisis helpline.
To use QuietMind’s services, you must:
By using the Services, you represent and warrant that you meet all eligibility requirements. If QuietMind determines at any point that you have misrepresented your eligibility, we reserve the right to terminate your access immediately without refund.
Minors and Guardian Consent
QuietMind’s services are intended for adults aged 18 and above. Consultations for individuals under 18 are available only where a parent or legal guardian is present, has provided documented written consent prior to the session, and accepts responsibility for all clinical decisions made on behalf of the minor.
By booking a consultation for a minor, the consenting guardian represents that they are legally authorised to do so and accepts these Terms on the minor’s behalf.
If a minor accesses QuietMind’s services independently by misrepresenting their age, QuietMind bears no clinical, legal, or ethical responsibility for any assessment, advice, or treatment arising from that engagement.
Psychiatric consultations at QuietMind are conducted by a licensed medical professional based on:
The accuracy and completeness of information you provide directly affects the quality of clinical assessment and treatment recommendations. You accept full responsibility for any consequences arising from incomplete, inaccurate, or withheld information.
Outcomes of psychiatric treatment vary between individuals. QuietMind does not guarantee specific clinical results, symptom resolution, or cure of any condition.
QuietMind’s clinical services are limited to outpatient telepsychiatry. Any condition requiring inpatient care, emergency intervention, or treatment beyond this scope will be referred to an appropriate facility.
Booking and Payment All appointments must be paid for in advance at the time of booking. Payment confirms your appointment slot. Fees are displayed clearly before payment is completed.
Cancellation by User
Cancellation by QuietMind If QuietMind cancels a confirmed appointment for any reason, a full refund will be issued or the appointment will be rescheduled at your preference.
Rescheduling Appointments may be rescheduled once at no charge if notice is given more than 48 hours in advance. Rescheduling within 48 hours of the appointment is subject to availability and may not always be possible.
Refund Processing Approved refunds will be processed to the original payment method within 7–10 business days via Razorpay.
By using QuietMind, you agree to:
QuietMind shall not be liable for any failure to deliver services caused by circumstances beyond our reasonable control, including but not limited to technical failures, platform outages, internet disruptions, power failures, acts of God, government orders, or public health emergencies. In such cases, QuietMind will make reasonable efforts to reschedule affected appointments at no additional cost.
All content on the QuietMind website — including text, clinical frameworks, assessment tools, guides, branding, and visual design — is the intellectual property of QuietMind and is protected under applicable Indian copyright and trademark law.
You may not reproduce, distribute, publish, or commercially exploit any QuietMind content without prior written permission. Limited personal use for non-commercial purposes is permitted.
You agree to indemnify, defend, and hold harmless QuietMind, its founders, clinical staff, employees, and service providers from and against any claims, damages, losses, liabilities, costs, or expenses arising from: (a) your use of the Services; (b) your breach of these Terms; (c) inaccurate or incomplete information you have provided; or (d) your violation of any applicable law or third-party right.
To the fullest extent permitted by applicable law:
Nothing in these Terms excludes liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.
QuietMind reserves the right to suspend or permanently terminate your access to the Services at our discretion, with or without notice, if we determine that you have violated these Terms, provided false information, or engaged in any conduct harmful to the platform, staff, or other users.
QuietMind may update these Terms from time to time. Material changes will be communicated via email or a notice on the website. Continued use of the Services following such notice constitutes your acceptance of the revised Terms.
These Terms are governed by and construed in accordance with the laws of India. Any dispute arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Gurugram, Haryana.
For queries related to these Terms: Email: contact@quietmind.in Address: B-252, Sushant Lok Phase I, Sector 27, Gurugram, Haryana 122002
